Order Feedback

Grade Us

Grading us tells us where we have strived to ensure a consistent and pleasant shopping experience with U.S. Challenge Coins, LLC. It also allows us to know where we have improvements to make. Our company is always learning how to improve our customers experience and we take your feedback very serious. We ask that you give us accurate and honest feedback so we know exactly how we are performing from your stand point and we can use this to ensure the next time you shop with us we are even better. Thank you for your time in helping us learn more about our actions.
  • We have to know this so we know the situation of what happened with the order and why the feedback is given.
  • When did you pay for your order?
  • When did you receieve the order?
  • You don't have to tell us who you are but if you would like a response or just to let us know please put your name.

  • Professionalism

    In this area you will rate our professionalism in handling your order. For store orders this may or may not be relevent.
    How did we do through email and phone conversations?
    We try to give 110% on each and every order. Did we do that?

  • Communications

    This section will break down our communications and how it affected you.
    Tell us if our emails were coming back fast enough. Sometimes our emails are blocked at the user end and that is something we have limited control over.

  • Quality

    This section identifies the quality of the delivered products and artwork you received. Artwork is for custom products only.

  • Speed

    Let us know in this section how our speed was in different areas.
    Let us know where we sat with your expectations on delivery.

  • Cost

    Tell us about our cost in this section.
    This is for those that have bought a custom product, not a store sale.

  • Additional Comments

    Add anything that was not covered in the form.